Australia Patient Engagement Solutions Market Analysis

Australia Patient Engagement Solutions Market Analysis


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Australia's patient engagement solutions market is projected to grow from $204.12 Mn in 2022 to $570.12 Mn by 2030, registering a CAGR of 13.7% during the forecast period of 2022-30. The main factors driving the growth would be advancements in digital health, increasing healthcare spending, the growing prevalence of chronic diseases, and government support. The market is segmented by component, delivery mode, application, therapeutic area, functionality, and end-user. Some of the major players include HotDoc, HealthEngine, MedAdvisor, Allscripts, Cerner, and Mckesson.

ID: IN10AUHS015 CATEGORY: Healthcare Services GEOGRAPHY: Australia AUTHOR: Neha Davda

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Australia Patient Engagement Solutions Market Executive Summary

Australia's patient engagement solutions market is projected to grow from $204.12 Mn in 2022 to $570.12 Mn by 2030, registering a CAGR of 13.7% during the forecast period of 2022-30. Australia spent $202.5 Bn, or $7,926 per person, on healthcare in 2019–20. The real rise in healthcare spending was 1.8%, which was less than the decade average of 3.4%. The majority of the funding for healthcare in Australia is provided by the government, but patients also pay a sizeable portion of the expense.

A patient engagement solution is a cloud-based platform that allows healthcare professionals to improve patient satisfaction. At every point of the patient journey, from booking to triage to follow-up, advanced patient engagement software achieves in-depth patient interaction.

In the past decade, Australia's adoption of patient engagement solutions has accelerated as more healthcare organizations implement digital health technologies to enhance patient outcomes and healthcare delivery. With the government implementing numerous initiatives to promote telehealth and digital health technology to stop the virus's spread, the COVID-19 pandemic has hastened the development of patient engagement solutions in Australia.

Australia Engagement Solutions Market

Market Dynamics

Market Growth Drivers

The Australian patient engagement solutions market is expected to be driven by factors such as advancements in digital health, increasing healthcare spending, growing prevalence of chronic diseases and government support. Australia has made considerable investments in digital health innovation and infrastructure, and the National Digital Health Strategy was introduced in 2018. Through the use of digital health technology, such as patient engagement tools, the approach seeks to transform healthcare delivery and enhance patient outcomes.

Market Restraints

The integration of costly healthcare infrastructure and systems with patient solutions will present companies with a number of financial issues. Additionally, their current system, which is designed to solely meet current requirements, has to be modified. Consequently, it will prevent the market from expanding.

Competitive Landscape

Key Players

  • HotDoc (AUS)
  • HealthEngine (AUS)
  • MedAdvisor (AUS)
  • Allscripts
  • Cerner
  • Mckesson

Notable Deals

July 2022: A legally binding agreement has been inked by listed medical management platform MedAdvisor to acquire GuildLink, a provider of digital healthcare solutions and medication information. According to a corporate statement, GuildLink will be acquired by MedAdvisor through the issuance of 57.1 Mn shares valued at $6.3 Mn.

Healthcare Policies and Regulatory Landscape

The Therapeutic Goods Administration (TGA) and the Australian Digital Health Agency (ADHA) regulate patient engagement solutions in Australia. The TGA is in charge of overseeing the regulation of medical devices, including patient engagement solutions, and making sure that they are suitable for sale in Australia. The national digital health plan, which seeks to increase the quantity and quality of digital health services in Australia, is managed by the ADHA.

Reimbursement Scenario

In Australia, a number of reimbursement rules are in place to promote healthcare providers' adoption of patient engagement systems. The primary system for paying doctors in Australia for medical services is called the Medicare Benefits Schedule (MBS). Although patient engagement solutions are not specifically listed on the MBS, some patient engagement activities, such as telehealth consultations, remote monitoring, and mobile health (mHealth) initiatives, may be eligible for reimbursement provided they meet certain requirements. Through programs like the Medical Research Future Fund (MRFF) and the Digital Health Cooperative Research Centre (CRC), which can aid in the development and application of patient engagement solutions, the Australian government also provides funding for research and innovation in healthcare technology.

1. Executive Summary
1.1 Service Overview
1.2 Global Scenario
1.3 Country Overview
1.4 Healthcare Scenario in Country
1.5 Healthcare Services Market in Country
1.6 Recent Developments in the Country

2. Market Size and Forecasting
2.1 Market Size (With Excel and Methodology)
2.2 Market Segmentation (Check all Segments in Segmentation Section)

3. Market Dynamics
3.1 Market Drivers
3.2 Market Restraints

4. Competitive Landscape
4.1 Major Market Share

4.2 Key Company Profile (Check all Companies in the Summary Section)

4.2.1 Company
4.2.1.1 Overview
4.2.1.2 Product Applications and Services
4.2.1.3 Recent Developments
4.2.1.4 Partnerships Ecosystem
4.2.1.5 Financials (Based on Availability)

5. Reimbursement Scenario
5.1 Reimbursement Regulation
5.2 Reimbursement Process for Services
5.3 Reimbursement Process for Treatment

6. Methodology and Scope

Patient Engagement Solutions Market Segmentation

By component (Revenue, USD Billion):

  • Hardware
  • Software
  • Standalone Software
  • Integrated Software
  • Services

By Delivery Mode (Revenue, USD Billion):

  • PREMISE Mode
  • CLOUD-BASED Mode

By Application (Revenue, USD Billion):

  • Health Management
  • Home Health Management
  • Social
  • Financial Health Management

By Therapeutic area (Revenue, USD Billion):

  • Chronic Diseases
  • Cardiovascular Diseases (CVD)
  • Diabetes
  • Obesity
  • Other chronic Diseases
  • Women's Health
  • Fitness
  • Other Therapeutic Areas

By Functionality (Revenue, USD Billion):

  • E-Prescribing
  • Virtual Consultation
  • Patient/Client Scheduling
  • Document Management

By End-user (Revenue, USD Billion):

  • Providers
  • Payers
  • Patients
  • Other End users

Methodology for Database Creation

Our database offers a comprehensive list of healthcare centers, meticulously curated to provide detailed information on a wide range of specialties and services. It includes top-tier hospitals, clinics, and diagnostic facilities across 30 countries and 24 specialties, ensuring users can find the healthcare services they need.​

Additionally, we provide a comprehensive list of Key Opinion Leaders (KOLs) based on your requirements. Our curated list captures various crucial aspects of the KOLs, offering more than just general information. Whether you're looking to boost brand awareness, drive engagement, or launch a new product, our extensive list of KOLs ensures you have the right experts by your side. Covering 30 countries and 36 specialties, our database guarantees access to the best KOLs in the healthcare industry, supporting strategic decisions and enhancing your initiatives.

How Do We Get It?

Our database is created and maintained through a combination of secondary and primary research methodologies.

1. Secondary Research

With many years of experience in the healthcare field, we have our own rich proprietary data from various past projects. This historical data serves as the foundation for our database. Our continuous process of gathering data involves:

  • Analyzing historical proprietary data collected from multiple projects.
  • Regularly updating our existing data sets with new findings and trends.
  • Ensuring data consistency and accuracy through rigorous validation processes.

With extensive experience in the field, we have developed a proprietary GenAI-based technology that is uniquely tailored to our organization. This advanced technology enables us to scan a wide array of relevant information sources across the internet. Our data-gathering process includes:

  • Searching through academic conferences, published research, citations, and social media platforms
  • Collecting and compiling diverse data to build a comprehensive and detailed database
  • Continuously updating our database with new information to ensure its relevance and accuracy

2. Primary Research

To complement and validate our secondary data, we engage in primary research through local tie-ups and partnerships. This process involves:

  • Collaborating with local healthcare providers, hospitals, and clinics to gather real-time data.
  • Conducting surveys, interviews, and field studies to collect fresh data directly from the source.
  • Continuously refreshing our database to ensure that the information remains current and reliable.
  • Validating secondary data through cross-referencing with primary data to ensure accuracy and relevance.

Combining Secondary and Primary Research

By integrating both secondary and primary research methodologies, we ensure that our database is comprehensive, accurate, and up-to-date. The combined process involves:

  • Merging historical data from secondary research with real-time data from primary research.
  • Conducting thorough data validation and cleansing to remove inconsistencies and errors.
  • Organizing data into a structured format that is easily accessible and usable for various applications.
  • Continuously monitoring and updating the database to reflect the latest developments and trends in the healthcare field.

Through this meticulous process, we create a final database tailored to each region and domain within the healthcare industry. This approach ensures that our clients receive reliable and relevant data, empowering them to make informed decisions and drive innovation in their respective fields.

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Last updated on: 23 November 2023
Updated by: Dhruv Joshi

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